HSSL-6033 Advanced Topics in Human and Social Services Leadership

An advanced study of administrative leadership issues in a social service context. The course examines the management of a multi-generational and diverse workforce, effective communication skills in an interdisciplinary team, employee corrective actions and performance appraisals, secondary trauma support as a retention tool, benefits of emotional intelligence training in self-regulation and reflection, and the principles and methodology of managing information security.

Credits

3